If you are looking for something in particular and you can’t find it on our online store or you have any product questions or queries that are not covered in our FAQ page then please contact our customer services team on 0208 804 0782 which is open 10am-6pm Mon – Friday. Alternatively drop us an email at firstname.lastname@example.org
1 Hour UK Timed Next Working Day Delivery
We don't want our customers waiting in all day for their parcels to turn up which is why we use couriers with a one hour delivery window for all our UK customers. Once your order has left our warehouse you will be allocated a one hour delivery window for the next working day via an email and a text.
Place your order online before 4.30pm on any weekday (excluding Bank Holidays) and your order will be delivered to you the next working day. If your order is placed before 4.30pm Friday your order will be with you the following Monday. Any orders placed after 4.30pm on Friday or during the weekend are shipped Monday for Tuesday delivery.
If you don't need your item on the next working day, you can use our 5 Working Days delivery service via Royal Mail for just £4.50.
When will my order be shipped?
Place your UK order online before 4.30pm on any weekday (excluding Bank Holidays) and we’ll get your order shipped that day and delivered to you the following working day via our next day courier service.
If your order is placed before 4.30pm Friday your order will be with you the following Monday.
Any orders placed after 4.30pm on Friday or during the weekend it will go out first thing on Monday for a Tuesday delivery.
How much will it cost?
UK Delivery Information
- Next Working Day via DPD £6.50
- Saturday delivery via DPD for £7.99
- 5 Working Days delivery via Royal Mail £4.50
- Non mainland UK via Royal Mail Tracked £6.50
Europe & Rest of the World Delivery Information
We ship worldwide, your delivery charge (varies depending on the delivery address) will be shown at checkout. The total amount you pay includes all applicable customs duties & taxes. We guarantee no additional charges on delivery.
If you have any questions about our international shipping please email us at email@example.com for help.