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Shipping to over 16 countries
60 Day Returns
5 STAR Customer Service

    Website Returns Information

    Slam City Returns FAQ :
    Slam City Skates Return & Exchange Policy
    If you are not 100% satisfied with your online purchase you can return your goods, provided we get them back within 60 days and in perfect original sale-able condition. Customers are responsible for return shipping charges. For your protection, we suggest you return your goods via recorded or registered post. Any queries please contact us. We offer a refund or exchange service but we cant refund your original postage cost if you have simply changed your mind.

    • All items must be unused
    • Clothing must be clean and unwashed with all tags attached
    • Once clothing has been worn and/or washed it cannot be returned or exchanged
    • Shoes must not be worn outside, once shoes have been worn they cannot be returned or exchanged
    • All shoes should be returned in their original packing
    • All decks must be un-skated and in like-new condition
    • Once a deck has been assembled, neither the deck nor its parts can be returned or exchanged
    • All deck returns are dealt with by the manufacturer and are subject to the manufacturer’s discretion
    • All Videos/DVD must be unopened

    Our online returns address is:
    Slam City Skates Online Returns
    Unit B4
    Valley Link Trade Park
    Meridian Way
    EN3 4TY