Website Returns Information

Slam City Returns FAQ :
Slam City Skates Return & Exchange Policy
If you are not 100% satisfied with your purchase you can return your goods, provided we get them back within 28 days and in perfect original sale-able condition. Customers are responsible for return shipping charges. For your protection, we suggest you return your goods via recorded or registered post. Any queries please contact us. We offer a refund or exchange service but we cant refund your original postage cost if you have simply changed your mind.

  • All items must be unused
  • Clothing must be clean and unwashed with all tags attached
  • Once clothing has been worn and/or washed it cannot be returned or exchanged
  • Shoes must not be worn outside, once shoes have been worn they cannot be returned or exchanged
  • All shoes should be returned in their original packing
  • All decks must be un-skated and in like-new condition
  • Once a deck has been assembled, neither the deck nor its parts can be returned or exchanged
  • All deck returns are dealt with by the manufacturer and are subject to the manufacturer’s discretion
  • All Videos/DVD must be unopened