Website Delivery Information + FAQ
If you are looking for something in particular and you can’t find it on our online store or you have any product questions or queries that are not covered in our FAQ page then please contact our mailorder hotline on 0207 240 2611 which is open 10.30am-7pm Mon – Sat and 12pm -5pm Sundays or drop us an email at shop@slamcity.com

1 Hour UK Timed Delivery from Interlink Express
We don't want our customers waiting in all day for their parcels to turn up which is why we use Interlink Express "Predict" delivery service with a one hour delivery window for all our UK customers. Once your order has left our warehouse you will be allocated a one hour delivery window for the next working day, you will receive an email and a text message (providing you have entered a mobile telephone number at the time of placing your order) advising you of your time slot. If this time is inconvenient you can change the delivery date by simply replying to your email or text message and selecting another day up to 3 working days ahead.

 

When will my order be shipped?
Place your UK order online before 4pm on any weekday (excluding Bank Holidays) and we’ll get your order shipped that day  and delivered to you the following day via our next day interlink courier service. If your order is placed before 4pm Friday your order will be with you the following Monday. Any orders is placed during the weekend it will go out first thing on Monday for a Tuesday delivery.

How much will it cost?
  UK Delivery Information

  • All UK orders over £70 receive free next day delivery via an Interlink Express next day courier service. *
  • UK orders between £25 - £69.99 are sent via an Interlink Express next day service at a cost of £4.95 per order. *
  • UK orders under £24.99 are sent via royal mail next day delivery charged at £2.50.

* If your order is placed before 4pm on Friday your order will be shipping the same day for delivery on Monday.

  •   Ireland Next Working Day Standard : £8.95 flat rate per order

 
Europe & Rest of the World
 Delivery Information
We ship to the following International countries ONLY

  •   Belgium £8.95 shipping (2-3 days delivery) for all orders
  •   Denmark £8.95 shipping (2-3 days delivery) for all orders
  •   France £8.95 shipping  (2-3 days delivery) for all orders
  •   Finland £16.95 shipping  (2-3 days delivery) for all orders
  •   Germany £8.95 shipping  (2-3 days delivery) for all orders
  •   Italy £12.95 shipping  (2-3 days delivery) for all orders
  •   Japan £12.95 shipping  (4-5 days delivery) for all orders
  •   Netherlands £8.95 shipping  (2-3 days delivery) for all orders
  •   Poland 16.95 shipping (2-3 days delivery) for all orders
  •   Spain £12.95 shipping (2-3 days delivery) for all orders 
  •   Sweden £16.95 shipping (2-3 days delivery) for all orders
  •   United States £24.95 shipping (3-5 days delivery) for all orders

If you have any questions about our international shipping please email us at shop@slamcity.com for help.